FAQs

Q: How are you different to other Handover Inspectors?
A: BuildingPro inspectors are registered architects or licensed building professionals who are properly trained and experienced to provide handover reports – not ex taxi drivers or gardeners who are “trained” in a matter of days.

Q: How soon can you do the Handover inspection?
A: Please send us an email or call our office on 07 33 11 22 73 and our friendly team will contact you to advise of the next available inspection times in the area.

Q: How soon will I get my report?
A: You will receive the Handover report within 24 hours of the inspection. Urgent reports can usually be provided on the same day – just ask our friendly team.

Q: How much will the report cost?
A: Please send us an email or call our office on 07 33 11 22 73 with the details of the property to be inspected such as address, type of building, size and builder so that we can provide a quote.

Q: What is covered in a Handover inspection report?
A: A handover inspection is essentially a defects inspection whereby the inspector checks the quality of the build to ensure that it is to an acceptable industry standard. You may view  sample Handover Inspection reports by clicking here.

Q: Can I attend the inspection?
A: Yes, we encourage this if possible so that you can be shown where the defects are and discuss these with the inspector onsite. Otherwise, the inspector can provide you with a verbal report over the phone soon after the inspection.

Q: Does the report include photos?
A: Yes, our handover inspection reports contain digital photos of the defects found.

Q: Do you comply with a Code of Conduct and a Code of Ethics?
A: Yes, we strictly adhere to a Code of Conduct and a Code of Ethics. Please view ours by clicking here.

Q: How long will the inspection take onsite?
A: The length of time the inspection takes is affected by a range of factors including the type, size, method of construction, whether the client will be onsite and overall quality of the build. It generally takes at least one hour but may take two or more.

Q: Is there an inspection agreement that I need to accept?
A: Yes, all inspectors are legally required to provide an inspection agreement prior to an inspection. When we receive a booking request, we will email to you a link to our terms and conditions for you to read and accept. If you have any questions, please ask for clarification before the inspection proceeds.

Q: What are the next steps?
A: Once you have requested a booking and accepted our quote, we will send you a confirmation email of the date and time for the inspection together with a link to our terms and conditions for you to read and accept. A separate tax invoice will be emailed to you so that you may pay by credit card online. We require acceptance of our terms and payment before the inspection. Book Here.

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